Zed Service: Restrictions, Customer Data, Usage Data, and Crash Reports

If you have elected to use the Zed Service by enabling or activating the Zed Service, Zed will use commercially reasonable efforts to make the Zed Service available to You as set forth in this Agreement. Once you elected to use the Zed Service, You may access and use the Zed Service during the Term, subject to Your compliance with the terms and conditions of the Agreement. ### 3.2. Restrictions You will use the Zed Service only in accordance with all applicable laws, including, but not limited to, laws related to data (whether applicable within the United States, the European Union, or otherwise). You agree not to (and will not allow any third party to): (i) remove or otherwise alter any proprietary notices or labels from the Zed Service or any portion thereof; (ii) reverse engineer, decompile, disassemble, or otherwise attempt to discover the underlying structure, ideas, or algorithms of the Zed Service or any software used to provide or make the Zed Service available; or (iii) rent, resell or otherwise allow any third party access to or use of the Zed Service. Zed may suspend Your access to or use of the Zed Service as follows: (a) immediately if Zed reasonably believes Your use of the Zed Service may pose a security risk to or may adversely impact the Zed Service; or (b) if You are in breach of this Agreement. ### 3.3. Customer Data You are solely responsible for Customer Data including, but not limited to: (a) compliance with all applicable laws and this Agreement; (b) any claims relating to Customer Data; and (c) any claims that Customer Data infringes, misappropriates, or otherwise violates the rights of any third party. You agree and acknowledge that Customer Data may be irretrievably deleted if Your account is terminated. For purposes of this Agreement, "Customer Data" shall mean any data, information or other material provided, uploaded, or submitted by You to the Zed Service in the course of using the Zed Service. Notwithstanding anything to the contrary, You represent and warrant that You will not transfer or make available to Zed any personally identifiable information or related information subject to applicable data privacy laws or regulations, unless otherwise agreed to in writing by Zed. #### 3.3.1. Customer Data Made Available to Zed To the extent You elect to make Customer Data available to Zed, the same may only be used by Zed according to the Customer Data type and the use rights regarding the same as described herein: #### 3.3.2. Usage Data To improve the Editor and understand how You use it, Zed optionally collects the following usage data: - (a) file extensions of opened files; - (b) features and tools You use within the Editor; - (c) project statistics (e.g., number of files); and - (d) frameworks detected in Your projects (a-d collectively, "Usage Data"). Usage Data does not include any of Your software code or sensitive project details. You may change Your preferences disabling the collection of Usage Data and You can audit Usage Data collected by the Editor at any time. See [https://zed.dev/docs/telemetry](https://zed.dev/docs/telemetry) for more. Usage Data is associated with a secure random telemetry ID which may be linked to Your email address. This linkage currently serves two purposes: (1) it allows Zed to analyze usage patterns over time while maintaining Your privacy; and (2) it enables Zed to reach out to specific user groups for feedback and improvement suggestions. Zed may contact You based on Your usage patterns to better understand your needs and improve the Solution. If You delete Your account, the link between Your telemetry ID and Your email address will be permanently removed. By continuing to use Editor or Solution with this feature enabled You agree to this Usage Data collection. #### 3.3.3. Crash Reports Customer Data consisting of data related to the behavior of the Solution prior to a crash or failure, such as stack traces are collected and classified as "Crash Reports". Zed will use commercially reasonable efforts to exclude any personally identifiable information from Crash Reports, but due to the nature of a crash, Zed does not ensure that information such as paths will be excluded from Crash Reports. Crash Reports will be used solely for Zed's internal purposes in connection with diagnosing defects in the Solution that led to the crash. You may grant us permission to capture Crash Reports when installing or activating the Solution, and You may change Your preferences at any time in the settings feature of the Solution. Once You grant us this permission, Zed will retain the Crash Reports indefinitely.

This section outlines restrictions on using the Zed Service, emphasizing compliance with applicable laws and prohibiting reverse engineering, reselling, or allowing third-party access. It defines 'Customer Data' and clarifies the customer's responsibility for its legality and compliance. It covers the collection and use of Usage Data (file extensions, features used, project statistics, frameworks) for improving the Editor, emphasizing that it doesn't include code or sensitive details. It explains how Crash Reports, containing data related to crashes, are used solely for diagnosing defects and that Zed will try to exclude personal information from such reports.