Recovering Your Docker Account When 2FA is Lost

content/manuals/security/for-developers/2fa/recover-hub-account.md

84366204591f6466fd46d766f73536651d7e7d53bfaf30c100000003000002ff

---
description: Recover your Docker account
keywords: Docker, docker, registry, security, Docker Hub, authentication, two-factor
  authentication
title: Recover your Docker account
aliases:
- /docker-hub/2fa/recover-hub-account/
weight: 20
---

If you have lost access to both your two-factor authentication application and your recovery code:

1. Sign in to your [Docker account](https://app.docker.com/login) with your username and password.
2. Select **I've lost my authentication device** and **I've lost my recovery code**.
3. Complete the [Contact Support form](https://hub.docker.com/support/contact/?category=2fa-lockout).
    You must enter the primary email address associated with your Docker ID in the **Contact Support** form for recovery instructions.

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Title: Recovering Your Docker Account When 2FA is Lost

Summary

If you've lost both your 2FA device and recovery code, you can recover your Docker account by logging in with your username and password, indicating that you've lost both, and then completing the Contact Support form with the email address associated with your Docker ID. This will allow Docker support to provide recovery instructions.