Get Support for Docker Desktop

--- description: See what support is available for Docker Desktop keywords: Support, Docker Desktop, Linux, Mac, Windows title: Get support for Docker Desktop weight: 20 aliases: - /desktop/support/ - /support/ --- > [!NOTE] > > Docker Desktop offers support for developers with a [Pro, Team, or Business subscription](https://www.docker.com/pricing?utm_source=docker&utm_medium=webreferral&utm_campaign=docs_driven_upgrade_desktop_support). ### How do I get Docker Desktop support? > [!TIP] > > Before reaching out for support, follow the appropriate [Diagnose steps](/manuals/desktop/troubleshoot-and-support/troubleshoot/_index.md#diagnose) in the troubleshooting documentation. If you have a paid Docker subscription, you can [contact the Support team](https://hub.docker.com/support/contact/). All Docker users can seek support through the following resources, where Docker or the community respond on a best effort basis. - [Docker Desktop for Windows GitHub repo](https://github.com/docker/for-win) - [Docker Desktop for Mac GitHub repo](https://github.com/docker/for-mac) - [Docker Desktop for Linux GitHub repo](https://github.com/docker/desktop-linux) - [Docker Community Forums](https://forums.docker.com/) - [Docker Community Slack](http://dockr.ly/comm-slack) ### What support can I get? - Account management related issues - Automated builds - Basic product 'how to' questions - Billing or subscription issues - Configuration issues - Desktop installation issues - Installation crashes - Failure to launch Docker Desktop on first run - Desktop update issues - Sign-in issues in both the command line interface and Docker Hub user interface - Push or pull issues, including rate limiting - Usage issues - Crash closing software - Docker Desktop not behaving as expected For Windows users, you can also request support on: - Turning on virtualization in BIOS - Turning on Windows features - Running inside [certain VM or VDI environments](/manuals/desktop/setup/vm-vdi.md) (Docker Business customers only) ### What is not supported? Docker Desktop excludes support for the following types of issues: - Use on or in conjunction with hardware or software other than that specified in the applicable documentation - Running on unsupported operating systems, including beta/preview versions of operating systems - Running containers of a different architecture using emulation - Support for Docker Engine, Docker CLI, or other bundled Linux components - Support for Kubernetes - Features labeled as experimental - System/Server administration activities - Supporting Desktop as a production runtime - Scale deployment/multi-machine installation of Desktop - Routine product maintenance (data backup, cleaning disk space and configuring log rotation)

This document outlines the support options available for Docker Desktop users, differentiating between paid subscribers (Pro, Team, or Business) who can contact the Support team directly and all users who can seek support through community resources like GitHub repos, forums, and Slack. It details the types of issues covered, such as account management, installation problems, and usage issues, while also specifying what is not supported, including use on unsupported systems, emulation of different architectures, and production runtime support.